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Agency Management

Agencies are the organizations that manage surrogacy and egg donation journeys. Each agency has its own profile, disbursement template, and associated cases.

Agencies list showing all registered agencies with their details

The agency list shows all registered agencies with search functionality. Each row shows the agency name, primary contact, location, program types, and template status.

Agency detail page showing profile and quick stats

Each agency has a detail page with tabs:

TabWhat It Shows
OverviewAgency profile, contact info, quick stats
Disbursement TypesThe agency’s disbursement template (see Disbursement Types Editor)
CasesAll cases associated with this agency
NotesInternal notes and activity log

The Disbursement Types tab shows which master template the agency’s was based on (e.g., “Based on: Standard Surrogacy”) and uses the shared editor for modifications.

The Add Agency dialog collects:

  • Agency Name and Primary Contact (required)
  • Location
  • Program Type — Surrogacy, Egg Donation, or Both
  • Template selection — which master template(s) to copy (filtered by the chosen program type)
  • Preferred Payment Type

Important behavior:

  • Template selectors only show templates matching the selected program type
  • The selected template is copied to the agency, not linked — the agency gets its own independent copy to customize
  • After creation, the user is taken directly to the new agency’s detail page

Visible to: Contracts Team, Super Admin